Current e-Banking password and contact center PIN resets are routine but tedious, time-consuming processes that cost banks millions of dollars a year. PerSay’s Vocal Password enables an automated password reset process with biometric speaker verification. Phone and e-Banking customers can conveniently and securely reset their own passwords anytime from anywhere. VocalPassword seamlessly integrates with existing IVRs and VoiceXML platforms, significantly increasing efficiency and reducing costs, as well as enhancing the customer experience. There’s no trade-off between security and convenience; you get both with PerSay.

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For more information on how the most advanced and accurate voice biometrics technology from PerSay has been successfully deployed in leading financial institutions worldwide, please contact our sales team at: sales@persay.com.