Escalating incidents of identity theft, fraud and social engineering attacks continue to compromise existing data security measures. Traditional single-factor authentication approaches including passwords and challenge questions no longer provide the necessary safeguards for secure remote services. Biometric speaker verification technology uses the power of voice to provide the critical component in an effective multi-factor authentication solution.

FreeSpeech is a unique text-independent biometric speaker verification system that transparently verifies the identity of a speaker during the course of natural conversation. Totally content, language and accent independent, FreeSpeech transparently retrieves the biometric voice characteristics required for verification within seconds, eliminating the need for cumbersome authentication questions. Moreover, FreeSpeech enables contact centers to monitor incoming\outgoing calls and detect fraudulent activity by employing a watch list mechanism.

FreeSpeech is the most comprehensive natural-language biometric speaker verification system available today, providing secure access and enabling contact centers to effectively manage the risks involved with remote transactions. FreeSpeech supports traditional (TDM), VoIP and hybrid single/multi site contact centers and has been successfully deployed in leading financial institutions worldwide.