Healthcare contact centers must reliably verify callers in order to ensure confidentiality and accuracy when responding to requests for patient information and services. PerSay’s VocalPassword verifies the identity of a caller via a simple spoken pass phrase, which is compared to a stored voiceprint. Contact centers reap the benefits of a cost-efficient solution that reduces call duration and enhances the caller experience.

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For more information on how the most advanced and accurate voice biometrics technology from PerSay has been successfully deployed in leading healthcare institutions worldwide, please contact our sales team at: sales@persay.com.