Global privacy regulations including The Health Insurance Portability and Accountability Act (HIPAA), designed to protect the privacy of personal health information, stipulate higher levels of security for authenticating identity. The challenge for healthcare providers is to comply with these regulations while keeping costs under control. PerSay voice biometrics technology provides an accurate, non-invasive, cost-effective identity verification solution that seamlessly integrates with existing contact centers and VoiceXML platforms. Voice biometrics enables simple and secure remote authentication for a variety of applications including:

• Contact Center Security
• Access to Patient Information
• Password Reset