Philippines

AC Corporation is empowered to leverage the combined resources and capabilities of the company and expand its leadership role as the acknowledged leader for specialized engineering and software solutions to businesses in the Philippines and abroad. For more information, please visit:
http://www.ac-corporation.com

Poland

Algotech is the very first regional provider of call center and contact center solutions in Central and Eastern Europe. Algotech delivers complex but flexible telecommunications and customer service solutions, which enable businesses to handle customer interactions in an effective and profitable manner. Understanding the local needs of companies, Algotech is aiming to secure the leading position in Central and Eastern Europe.
http://www.algotech.eu/

China

Antt a Hi Tech Chinese based company, a provider of its own and 3rd parties solutions and applications for the Chinese Hi Tech market. The company is a leading Gateway between overseas companies and the Chinese Hi Tech market with the technical and marketing capabilities to overcome the penetration obstacles. The company already has a proven record of achievements and success since its foundation. ANTT is located in Guangzhou, South China, owned by Israeli investors and lead by experienced a Chinese management team. The company has R&D centers in Israel and China.
http://www.antt.com.cn

US

Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT), is the world’s leading provider of software and systems enabling network-based multimedia enhanced communication services.These value-added enhanced services solutions, along with the company’s real-time billing solutions, comprise the company’s Total Communication portfolio. Comverse’s Total CommunicationSM portfolio addresses four primary categories: call completion and call management solutions; advanced messaging for groups, communities and person-to-person communication; solutions and enablers for the management and delivery of data and content-based services; and real-time billing and account management solutions for dynamic service environments. Other Comverse Technology business units include: Verint Systems, a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence; and Ulticom, a leading provider of service enabling signaling software for wireline, wireless and Internet communications. Comverse Technology is an S&P 500 and NASDAQ-100 Index company. For additional information, visit the Comverse Web site at: www.comverse.com Comverse Technology’s Web site at:
www.cmvt.com

South Africa

Dimension Data Founded in 1983 and headquartered in South Africa, Dimension Data is a specialist IT services and solution provider that helps clients plan, build and support their IT infrastructures. Dimension Data applies its expertise in networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services to create customized client solutions. Our rich history in networking has placed us at the forefront in helping clients simplify and consolidate their IT infrastructures through Internet Protocol (IP) convergence. For more information, please visit:
www.dimensiondata.com

Israel

Dmatek is a leading provider of electronic monitoring technologies, specializing in human-related applications. Dmatek's technological platform is based on a unique system architecture and operating methodology, which can be implemented in many different commercial sectors. Current applications of the company's core technology are marketed by Dmatek's subsidiaries - Elmo-Tech, which addresses the global law enforcement field, and HomeFreeSystems, which operates in the emerging telehomecare market. Dmatek's systems are used by private operators and government agencies worldwide. For more information, please visit:
www.dmatek.com

Greece

EXODUS, a member of the Piraeus Bank Group and one of the largest Greek Software Houses, designs and implements customized software solutions that primarily cater for the complicated and ever-growing needs of the banking, financial services and telecoms industries. EXODUS’ solutions are based either on its own products or on products of leading global software vendors that have trusted EXODUS as their VAD in the SE European region. EXODUS’ solutions encompass a wide range of professional services, such as business consulting, IT infrastructure services, system integration and data migration.
www.exodus.gr

Spain

Gate S.A. is a leading provider of IT professional services, software development and system integration for customers in the Defense, Security, Transport and Financial markets. GATE S.A. is focused in high technological products and services. The company, founded in 1991, is headquartered in Madrid, Spain. For more information, please visit:
www.gatesa.com

US

Genesys has delivered contact center software and services for more than 15 years, pioneering the development of computer telephony integration software and developing a range of award-winning products for live support and self-help. Genesys enables companies to deliver a superior customer service experience in real-time and is a pioneer in computer-telephony integration (CTI).
Genesys is 100% focused on call center software, delivering real-time interaction solutions to medium- and large-sized businesses and contact centers of all sizes.
For more information, please visit: www.genesyslab.com

US

Gold Systems’ voice automation solutions utilize the latest in IVR, speech recognition and text-to-speech technologies to improve profitability, customer satisfaction and productivity for our clients. For more information, please visit:
www.goldsys.com/

Taiwan

Grandsys Technology & Service Corporation (Grandsys)is a leading provider of integrated voice/media recording and quality/security monitoring solutions for call centers, financial institutions, service providers, government offices, military and large corporations. The company, founded in 1992 and headquartered in Taipei, Taiwan, has approximately 200 employees. For more information, please visit:
www.grandsys.com

India

Huawei is a leader in providing next generation telecommunications networks, and now serves 45 of the world's top 50 operators, along with over one billion users worldwide. The company is committed to providing innovative and customized products, services and solutions to create long-term value and growth potential for its customers. For more information, please visit :
www.huawei.com

IBM, Innovation, globalization, and the rapid rise of emerging markets continue to drive dramatic changes in the marketplace. Understanding these evolving dynamics, IBM continues to expand its ecosystem of business partners on a global scale. In 2007 alone, 10,000 new partners, an average of 47 companies every day, joined the IBM ecosystem and took advantage of IBM's worldwide resources. Through its network of nearly 40 IBM Innovations Centers, IBM offers companies a local presence in high-growth markets around the world. The centers provide localized resources, offering no charge access to education, sales and marketing resources, technology, skills, and expert assistance in face-to-face, remote, or virtual environments. IBM plans to continue growing its network of IBM Innovation Centers throughout the year. For more information, please visit:
www.ibm.com/partnerworld

Colombia

Innovatecnia has been active in Colombia for 10 years in the fields of IT consulting, planning, designing and integrating systems for customers in the private and public sectors, including banking, insurance, manufacturing industries, health, military and governmental agencies. Innovatecnia has integrated leading Information Technology systems to support public safety operations, including voice and data communications, GIS, the required databases and the necessary biometric access and authentication control systems based on Persay Orpheus system. Innovatecnia also provides assessment, design and implementation of the security systems for the IT platforms, covering the hardware and network subsystems, but also the process, applications and databases. For more information, please visit:
www.innovatecnia.com

Singapore

INS Indriya is a technology consulting firm providing Voice Applications and Customer Interaction strategy, solutions and services that bridge technology and customer experience. Based in Singapore, INS Indriya collaborates and partners with the best of breed technology providers that help to design, integrate and manage a new genre of open standard based business applications for the Enterprise and Contact Centers. The global partnering model ensures that customers are able to leverage on the latest in Communication technology to enhance their business processes. A wide range of consultation, education, product-engineering and systems integration services from INS Indriya enable companies to optimize their current investment by integrating IT and Communication infrastructure with CRM systems ultimately redefining their Customer Interaction strategy. For more information, visit :
www.insindriya.com

Israel

Lavie TimeTECH, is one of the leading companies in the world in the field of time and attendance management systems. Lavie TimeTECH's Work Force Management, Access Control and Activity based Costing solution, fully integrates with and Payroll solutions, providing clients with a total human resource solution to cater efficiently and effectively for today's demanding HR requirements. Lavie TimeTECH Ltd is a wholly owned subsidiary of TEAM Ltd a publicly quoted company on the Tel-Aviv stock exchange. Last reported results from TEAM Ltd shows annual turnover of .US$156m. Additional information is available at:
www.lavie.co.il

US

Microsoft, Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. For more information, please visit:
www.microsoft.com

Israel

NSC specializes in speech recognition technology for telephony systems. NSC’s solution is based on hardware – PCI boards that are designed around dedicated processors (DSP). This unique approach by NSC allows very high density at low cost with simple system architecture. NSC's hardware-based solution performs speech recognition without any need for CPU resources, while maintaining minimal footprints, side by side with maximum control for the users in optimizing system resources for their needs. The company is active in the US, Europe and Middle east and involved in the implementation of speech recognition based applications through business partners: IVR and VXML platforms, telephony application developers, system integrators, recording platforms developers and customers such as cellular networks operators. Equipped with Persay technology, NSC enables its customers to combine Voice authentication with Speech recognition to deliver complete voice driven systems, top serve thousands of users, while maintaining low costs, low footprint and low power consumption:
www.nscspeech.com

France

PROSODIE, As a service operator offering IT and telecoms expertise, Prosodie designs and hosts multi-channel online services for remote access to information and interactive data exchanges. With many major companies benefiting from Prosodie's services, the company works in the fields of multi-channel customer relations, facilities management for critical and sensitive systems and applications, IP telephony and prepayment systems and other services for telecoms operators. With offices in France, Spain, the United States and Canada, the group achieved turnover in 2008 of €179.9 million, with an operating profit of €15.6 million, and had 958 employees at 31 December 2008. In July 2008, PROSODIE obtained an extension of its AFAQ ISO 9001 certification to cover all of its activities throughout France.
www.prosodie.com

US

SANDATA Technologies provides a complete package of information technology solutions, which includes scheduling, time and attendance, billing, payroll, compliance and clinical applications, for the home healthcare and social services communities. This comprehensive information technology offering enables companies and organizations with remote workforces the ability to realize administrative cost savings, streamlined operational procedures, and significantly reduced paperwork burdens. Sandata has over 1,000 customers in 47 states and processes over 80 million telephone calls annually. Sandata services customers through its four data centers located across the country with state-of-the-art redundancy and disaster recovery capabilities. For more information please visit:
www.sandata.com

Slovak Republic

SIGIN, founded in 1998, is a joint stock company that provides customers, primarily in the Slovak Republic, with security equipment and devices that protect people, property and information. SIGIN serves customers in both the public and private sectors. For more information, please visit:
www.sigin.sk

US

SOFTEL Communications Headquartered in Atlanta, SOFTEL Communications Inc. has a diversified client base including internationally recognized Fortune 500 companies and various levels of federal, state and municipal governments whose contact centers are strategic and often mission critical to their business. By developing the applications and APIs required, SOFTEL's software experts enhance the functionality of communications systems and allow the end-users to achieve the full benefits of their technology investments. SOFTEL offers comprehensive professional services for the application development, deployment and optimization of multi-channel contact center solutions. SOFTEL solutions create significant competitive advantage and are fully inter-operational with all major manufacturers’ platforms. The expertise of the SOFTEL team is combined with a dedication to service, from pre-sales consulting to post-implementation support and the objectivity of manufacturer independence. For more information, please visit:
www.softel.com

Turkey

Formed in 2006, SPEECHOUSE offers to furnish its customers with solutions using best of breed Speech technologies that use natural speech to give information or perform transactions over the phone. SPEECHOUSE uses Speech Recognition, Voice Verification and Text-to-Speech technologies to offer services designed to meet the specific needs of its customers, thus helping companies to successfully meet the high call volumes confronted at live environments and enabling them to reduce operational costs, improve customer satisfaction, increase revenue, differentiate and stay ahead of the competition. For more information, please visit:
www.speechouse.com

Israel

Verint Systems Inc., formerly Comverse Infosys, is a leading provider of analytic software solutions for digital video security and surveillance, communications interception, and enterprise business intelligence. Verint has been using the Persay verification platform in their product solutions for the monitoring, surveillance, and security industries. For more information, please visit:
www.verintsystems.com

US

West Interactiveis a leading provider of hosted and managed automated customer contact solutions. We help our clients connect with their customers more effectively, deliver superior service and maximize the value of every customer interaction. We provide advanced technologies and a highly scalable standards-based infrastructure to help businesses more efficiently conduct multi-media transactions. We have the people, technology and experience to handle the simplest or most complex solutions. Services include custom speech applications, automated notifications, customer surveys, network based call routing and analytic services. West Interactive, a subsidiary of West Corporation, is located in Omaha, Nebraska, and services Fortune 1000 clients in nearly every vertical market. For more information, visit West at:
www.westinteractive.com

Brazil

Wittel provides corporate communications and technology solutions, and specializes in the contact center and trading floor sectors, with a strong presence in the financial, wireline and wireless telecommunications, and third-party contact center service provider segments. Wittel also provides design, deployment and maintenance services for its solutions. For more information, visit Wittel at:
www.wittel.com

South Korea

YESPEECH Co. Ltd. (formerly YesTechnology) (KOSDAQ: 48640), “YES” is a leader in providing speech recognition technology and CTI in Korea . Founded in 1994, we provide voice- enabled solution to over 500 customers that implemented the latest IVR, fax, speech recognition, TTS and IP technologies. YES offers both hardware and software voice solution to end users in contact center environment. Strong partnership with IBM, Nuance, Persay enables YES to be the leader of Speech industry market and to bring the latest voice technology to our customers. Target industries: Travel, Telecommunications, Retail, Internet, Insurance, Healthcare, Government, Financial, and Enterprise . For more information, visit YES at:
www.yespeech.com