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Contact Center Security
Telecom and Internet service provider contact centers must reliably verify customers in order to ensure security and accuracy when responding to requests for account changes and services. PerSay’s VocalPassword verifies the identity of a caller via a simple spoken pass phrase, which is compared to the customer’s stored voiceprint. Contact centers reap the benefits of a cost-efficient solution that reduces call duration, enhances the customer experience, and successfully combats fraud and identity theft.
Contact Us
For more information on how the most advanced and accurate voice biometrics technology from PerSay has been successfully deployed in leading telecom institutions worldwide, please contact our sales team at: sales@persay.com.
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