Until now, password reset was a routine but tedious, time-consuming process that cost telecommunications service providers millions of dollars a year. PerSay’s VocalPassword simplifies, secures and enables the automated password reset process with biometric speaker verification, enabling mobile customers to conveniently reset their own passwords anytime from anywhere. Other sample deployments include PIN or password reset for enterprise customer representatives responsible for controlling multiple devices, as in the case of activating employee mobile phones. Another application involves resetting phone passwords following lockout after several failed attempts.

VocalPassword seamlessly integrates with existing contact centers and VoiceXML platforms, significantly increasing efficiency and reducing costs, as well as enhancing the customer experience. There’s no trade-off between security and convenience; you get both with PerSay.

• Learn more about VocalPassword
• Bell Canada Launches Nationwide Rollout of Voice Biometrics Solution from PerSay

For more information on how the most advanced and accurate voice biometrics technology from PerSay has been successfully deployed in leading telecom institutions worldwide, please contact our sales team at: sales@persay.com.