Products > VocalPassword ™ > How it Works

How it Works
VocalPassword interacts with Voice Platform, Web servers and voice platforms to provide secure access to contact centers and private and sensitive information. The speaker's pass phrase, acquired by the Voice Platform/Web server, is transferred to VocalPassword along with a claimed identity. A verification result is then returned by the system to the Voice Platform\Web server confirming the speaker’s identity.

Enrollment
Enrollment in VocalPassword is carried out by three consecutive renderings of the selected pass phrase, creating a unique voiceprint.

Verification
VocalPassword verifies the speaker by comparing a single repetition of the enrolled pass phrase to the voiceprint stored in the system’s voiceprint repository.